Serving Phoenix MEtro + East Valley

Pet Odor & Stain Removal

We use high powered UV lights to find pet stains. An enzyme and urine neutralizing treatment are used to remove the toughest odors by flushing water through carpet. In addition, a pre-treatment with bacteria killer and enzyme digester is used to sanitize the stained area and then we apply hot water extraction with Hydrocide product.

If pet odor is prominent in a room typically it will not be related to just the stained area. The following steps are used to effectively remove the odor:

1. Saturation of carpet and padding with urine stain and odor removal solution.
2. Sub-surface extraction (see fig. below)
3. Rinsing saturation of carpet and padding
4. Final sub-surface extraction to remove remaining odor and residue.

Sub-Surface Extraction Process

Hydrocide Pet Odor Q/A

Question: Does it work on pet urine?
Answer: Yes. Hydrocide will eliminate the odors caused by pet urine. We will simply identify the source and make sure Hydrocide is used in a manner that will ensure contact with the odor molecule.

Question: Can you use it on rugs?
Answer: Yes. Hydrocide is safe for use on rugs and carpets of all kinds.

Question: Does it leave a residue?
Answer: No. Hydrocide is a water based product thus no residue is left behind.

Question: Does it attract dirt?
Answer: No. Hydrocide is non-ionic with a neutral Ph thus it does not attract dirt or debris after use.

Question: Will it hurt the finish on my floor?
Answer: No. Hydrocide is a water based product and contains no caustic ingredients that will damage the floor surface.

Reviews & Testimonials

Feedback from our clients

We genuinely care about each and every client. Our commitment to customer service is reflected in the many positive online reviews we've earned. Read what our clients are saying about their experience with us at their home or business.

"We had a terrible pet urine smell in several rooms of our house. Both major nationwide carpet cleaning companies came and failed to remove the smell. Justin and his crew came and completely removed the smell. If you need this kind of work done, don't waste your money on the national advertisers. Call Justin."
View on Yelp.
Tony L.
Gilbert, Arizona
"Justin did a tremendous job cleaning our carpet and tile.  The care he took prior to cleaning "manicuring" our carpet via scissors and cleaner made our carpets look brand new when he was finished.  Our tile grout has returned to a color we've never seen since buying our home.  It has been a joy to walk around our home the morning after the cleaning.  I will strongly recommend him to my friends and strongly urge those who find him on the web to give him a call."
Jamie K.
Phoenix, Arizona
"Two new dogs and a new urine problem to go with it.  I called Justin at Elite Floor and he came over & worked so hard and got our carpet and a chair all fixed up again.  Thank you Justin.  You do great work!  Phew."
Susan M.
Mesa, Arizona
"Justin returned to do a different room. He saved us so much money. I thought we would have no choice but to replace an animal stained carpet. But he proved us wrong.  He is professional and courteous and a pleasant person to have in the house. He didn't give up on the carpet although we had. He has many tricks for addressing complex problems. All environmentally sound."
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Eleanor C.
Tempe, Arizona
"Justin at Elite Floor is excellent and truly goes above and beyond, his attention to detail is impeccable. I have had Justin clean the carpets in my house, as well as my folk's carpets. He is happy to schedule appointments to do spot cleaning for pet related incidents and makes everything look new again. I recommend him wholeheartedly and without reservation."
O. Roth
Chandler, Arizona
"Justin came to my home today and did a spectacular job!  As a woman home alone I felt very comfortable with Justin in the house and my dogs just loved him.  He even had treats for the puppies.  I am super impressed with the job he did and I will certainly be using them again!"
Stephanie R.
Tempe, Arizona
"I sold my restaurant and as part of the contract I'm responsible for providing a space that passes all inspections to the new tenants.  Building inspector said I need to provide a kitchen floor that is "clean, washable, and free of any cracks or crevices."  I used Yelp to find several flooring professionals, and I explained that I wanted the floor cleaned, patched, and re-painted with the typical Garage Floor primer & paint.  But every company wanted to do some sort of extreme makeover with grinding the floor and then doing an epoxy coating to the tune of about $4,000-5,000!  Yikes!...  [Justin] power-washed and scraped off the old grease & paint.  He patched what was necessary.  He primed, and painted.  Job well done, and for 1,000 square feet I paid $1,500... not $4-5k.  He did what I asked him to do, and you know what, I think it looks great.  Thank you Justin!"
View on Yelp.
Tony L.
Gilbert, Arizona
"Our floors at the intake room at our Thrift Shop hadn’t been touched in 3 years!  I was pretty sure the dark streaks wouldn’t come out. They worked nonstop and when they finished, the floor looked brand new,  I was so impressed and excited about the results, I couldn’t believe it!"
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Bonnie D.
"I have a rental property that has decent carpet but had a horrible smell.  Elite Floor & Furniture Cleaning came out and pre-treated the carpets then cleaned them.  I could tell the instant I walked back into the home the smell was gone and the carpets were cleaned.  
Thank you for saving me from replacing the carpets....Super Happy!!!"
View on Yelp.
Carrie L.
Tempe, Arizona
"The company I work for left a water pump on and our office flooded. It was a lot of water and of course it started to smell. Justin came out promptly! He was very professional and he did an amazing job on the carpet. It looks brand new. If you are looking to get your carpets done he is your guy! Thank you so much for taking care of us! Will use you anytime we need our carpets done "
Read on Google.
Tk Mezz
Phoenix, Arizona
"I needed my carpets cleaned prior to a renter moving in.  I contacted Justin at Elite Floor & Furniture Cleaning and he responded immediately. He even had someone out the very next day.  The work was done quickly, professionally, and the carpets look great!  Excellent work!  Thanks for the great job and quick turnaround.  I will definitely be using you again."
Read on Google.
Rhett S.
Phoenix, Arizona

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